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Bio Bidet Repair Service

Fill out and enclose with your bidet to ensure speedy repair and return service

Failure to complete and enclose this form in full may result in service delays

Customer Information

Bidet Model:

If you have not verified your purchase date with a service agent at the time of receiving your RMA, please enclose your proof of purchase with your bidet in order to receive warranty coverage. Bidets sent in without prior purchase date verification or proof of purchase will not be covered under warranty.


Shipping Instructions
  • Drain the tank before returning an electronic bidet. Water left in the tank reservoir may cause damage to internal
  • components during transit
  • Do not enclose installation parts
  • Package the bidet well so that it does not shift in the box
  • Keep any shipping receipt or tracking number! Bio Bidet is not responsible for lost packages
  • Mark your RMA number on the box
  • If you are shipping from Canada, please note that we do not accept charges for any border fees


Shipping Address:
BBC Repairs
7900 South Illinois Route 31
Crystal Lake IL 60014

Your bidet will be tested within 1-5 business days. If a service fee applies for partial warranty or out of warranty bidets, you will be contacted within 1-5 business days by a service agent at the phone number you have provided on this form.

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