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Bidet - Frequently Asked Questions - General

These FAQs are designed to provide a better understanding of offered Bio Bidet products, how to use, and what it takes to install. They provide basic information.

Do Bio Bidet require electricity?

We offer full line of products from basic bidet attachment to one of the most advanced bidet toilet seats. Advanced bidet toilet seats require electric to operate while basic models don't.. Advanced bidet toilet seats are compatible with any standard 120 GFCI outlet. GFCI outlets are commonly found in bathrooms and have the familiar "Test" and "Reset" buttons.

How long is the power cord?

By UL requirement, the power cord for all advanced bidet toilet seats are 4 feet long. Power cord extend from the center or right side of the seat if you are facing toilet.

Is a professional plumber recommend for installation?

No. All offered Bio Bidet products are designed for D.I.Y (Do It Yourself) and installation is as simple as 1,2,3 requiring no special skill or tools.

we can even walk you through over the phone if you need assistant.

How do I know when I am clean?

The engineers have been perfecting the Bio Bidet for over ten years, and millions of them have been sold. They have plenty of research on exactly what it takes. If you have any doubts, you can always press the cleanse button again or check with toilet paper.

How long does it take to deliver?

Most orders are processed and shipped within 2 hours via UPS ground service. Orders will be shipping out of local dealers in your area and should take from 2 to 4 days to deliver.

Can I flush the toilet "normally' with a Bio Bidet installed?

Yes, although the water supply for the Bio Bidet and the toilet tank is the same, there is plenty of water for both. You can use the Bio Bidet and flush the toilet at the same time, without any problem whatsoever.

What should I do if I will be away for more than a few days?

If you own advanced bidet toilet seat models, It is recommended to have water drained if you had water tank type models, shut off water supply line, and unplug power.

If you own non-electric models, simply shut off water supply shut off valve while you will be away.

How warm will seat can be?

The seat temperature is adjustable through a range of 86 degrees F through about 104 degrees F - about the same as your body temperature.

How warm is warm air dryer?

The air is warmed to between 104 degrees F to 140 degrees F - much less than a hair dryer.

What are dual nozzle for?

They are designed to clean posterior and anterior.

Is there weight limit?

Advanced bidet toilet seat models are tested for with 450lb bag for 30,000 cycles.

How much electricity does bidet seat use?

Average consumption will be about 211.70 KWH, $16.94 for whole year.

What if the water pressure is uncomfortable?

Only with serious inflammation or irritation might the water pressure feel a little too brisk. In that case, the pressure is easily adjustable from the remote, or simply use the "soft" cleanse button.

I see Bio Bidet offers 1 to 3 year warranty. What is covered under warranty?

Warranty will cover parts, labor, and return shipping.

It's hard enough to keep a regular toilet clean. How do I clean the Bio Bidet?

It's actually easier to clean than before, because Bio Bidet is easy to detach for cleaning.

How do I know if my bowl is round or elongated?

Older or basic toilets are round ?the inside of the toilet bowl is usually about 11 inches around. More modern or deluxe toilets have an elongated bowl that is about 2 inches longer than it is. it's a noticeable difference. If you're still wondering, you can measure from the two mounting bolts at the seat hinge, to the very front of the toilet bowl. That measurement will be about 16 1/2 inches if the bowl is round, and 18 1/2 inches if your bowl is elongated..

Bidet - Frequently Asked Questions - Cleaning

What is the vortex water stream and how does it benefit me?

The vortex water stream is an extra-concentrated stream of water that is designed to assist with loosening hardened stool in order to ease bowel movements.

Will it really clean me?

Yes, the vortex water stream is one of the strongest water streams found on a bidet and the high-pressure wash is extremely efficient at cleaning better in a shorter amount of time.

Can it cure hemorrhoid or constipation?

No. Bidets are not intended to diagnose, treat, cure or prevent any disease. However, it can considerably ease hemorrhoid pain and improve bowel movement for constipation if used properly.

How long should I use a bidet?

It will vary depending on the user's preference but the average user will use a bidet for about 15 to 25 seconds per use.

Am I using water from toilet water tank?

No. You are using fresh water tapped from your main water supply directly to the bidet water tank.

Do I need to use soap?

No, electronic Bio Bidets have superior water pressure that is highly efficient at cleaning better and quicker.

Will this help with UTI?

Yes, using a bidet regularly can help prevent urinary tract infections by flushing out the bacteria that would normally remain. The fresh, clean feeling after using a bidet also has the added benefit of encouraging better health.

Will my Bio Bidet work with a seat riser?

No, electronic bidets will not function with anything on top of the seat other than a person. Due to the digital safety sensor, direct contact must be made between the seat and the user. Also, with 3-4 inches added on top of the bidet, the user will not be able to feel the maximum potential of the water stream. If you need a higher toilet, we suggest using the type that raises the toilet from the base instead of adding anything to the top. Raising the toilet from the base will not affect the bidet’s functionality in any way.

For further questions, call 847.458.2334 or email

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