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Bio Bidet by Bemis FAQs

These FAQs are designed to provide a better understanding of Bio Bidet by Bemis products, how to use them, and what it takes to install them. These bidet facts provide basic information to help customers understand bidet seats and attachments. We also provide some Bio Bidet frequently asked questions that are specific to the brand, as well as questions our customers have about bidet products in general.

If you have more specific questions about compatibility, features, or installation, please contact us!

Does a bidet require electricity?

We offer a full line of products from basic bidet attachments to one of the most advanced bidet toilet seats. Electric bidet toilet seats require electricity to operate while basic models don't. These more advanced bidet toilet seats are compatible with any standard 120-volt GFCI outlet.

How long is the power cord on an electric bidet seat?

By UL requirement, the power cord for all advanced bidet toilet seats is four feet long. The power cord extends from the center or right side of the seat if you are facing the toilet.

Will I need a professional plumber for installation?

No. All Bio Bidet products are designed for D.I.Y (Do It Yourself) installation! Check out our Installation page for a closer look at what installation entails.

We can even walk you through it over the phone if you need assistance.

How do I know when I am clean?

Our engineers have been perfecting Bio Bidet products for more than ten years, conducting extensive research into exactly what it takes to achieve a refreshing clean. If you have any doubts, you can always press the cleanse button again or check with toilet paper.

How long does it take to deliver a Bio Bidet?

Most orders are processed and shipped within two hours via UPS ground service. Orders will be shipping out of local dealers in your area and should take from two to four days to deliver.

Can I flush the toilet “normally” with a bidet installed?

Yes, although the water supply for the Bio Bidet and the toilet tank is the same, there is plenty of water for both. You can use the Bio Bidet and flush the toilet at the same time, without any problem whatsoever.

What should I do if I leave home for more than a few days?

If you own one of our bidet toilet seat models,  we recommend draining the water if the unit will not be used for a few days. If you have a water tank-type model, shut off the water supply line, and then unplug the power cord.

If you own non-electric models, simply shut off the water supply shut-off valve while you will be away.

How warm will a heated seat be?

The seat temperature is adjustable through a range of 86°F through about 104°F. This makes the toilet seat temperature about the same as your body temperature.

How warm is the warm air dryer?

The air is warmed to between 104°F to 140°F. For reference, this is a much lower temperature than a hairdryer.

What is the second nozzle for?

Some Bio Bidet models include a second spray nozzle. These dual nozzle models are designed to clean posterior and anterior.

Is there a weight limit?

Advanced bidet toilet seat models are tested under 450 lbs. for 30,000 cycles.

How much electricity does a bidet seat use?

The average consumption will be about 211.70 kWh. That amount of power adds up to roughly $16.94 per year.

What if the water pressure is uncomfortable?

Only with serious inflammation or irritation might the water pressure feel a little too intense. In that case, the pressure is easily adjustable from the remote, or simply use the "soft" cleanse button.

I see Bio Bidet offers multiple-year warranties. What is covered under warranty?

Warranty will cover parts, labor, and return shipping.

It's hard enough to keep a regular toilet clean. How do I clean the Bio Bidet?

It's easier to clean than a regular toilet seat because a Bio Bidet is easy to detach for cleaning. Both attachments and seats can be removed from the toilet using small but secure latches.

How do I know if my toilet bowl is round or elongated?

Older or basic toilets are round. The inside of the toilet bowl is usually about 11 inches in diameter, measuring from side to side. Most modern or deluxe toilets have an elongated bowl that is about two inches longer than it is wide. It's a noticeable difference. If you're still wondering, you can measure from the two mounting bolts at the seat hinge to the very front of the toilet bowl. That measurement will be about 16 1/2 inches if the bowl is round, and 18 1/2 inches if your bowl is elongated.

Vortex Water Stream

What is the vortex water stream and how does it benefit me?

The vortex water stream is an extra-concentrated stream of water that is designed to assist with loosening hardened stool to ease bowel movements.

Will it really clean me?

Yes, the vortex water stream is one of the strongest water streams found on a bidet and the high-pressure wash is extremely efficient at cleaning better in a shorter amount of time.

Can it cure hemorrhoids or constipation?

No. Bidets are not intended to diagnose, treat, cure, or prevent any disease. However, it can considerably ease hemorrhoid pain and improve bowel movements for constipation, if used properly. Using water instead of toilet paper can also reduce irritation caused by wiping.

How long should I use the bidet spray?

It will vary depending on personal preference, but the average person will use a bidet for about 15 to 25 seconds to get thoroughly clean.

Is my bidet using water from the toilet water tank?

No. You are using freshwater tapped from your main water supply directly to the bidet water tank.

Do I need to use soap when I use a bidet?

No, electronic Bio Bidets have superior water pressure that is highly efficient at cleaning better and quicker.

Can using a bidet attachment or spray help with a UTI?

Yes, using a bidet regularly can help prevent urinary tract infections by flushing out the bacteria that would normally remain.

Will my Bio Bidet work with a seat riser?

No, electronic bidets will not function with anything on top of the seat other than a person. Due to the digital safety sensor, direct contact must be made between the seat and the user. Also, with three to four inches added on top of the bidet, the user will not be able to feel the maximum potential of the water stream. If you need a higher toilet, we suggest a comfort height toilet or a device that raises the toilet from the base instead of adding anything to the top. Raising the toilet from the base will not affect the bidet’s functionality in any way.

For further questions, call 847.458.2334 or email support@biobidet.com.

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